I used Great Clips as my primary haircut station for years. Then this location, like the other area Great Clips, started doing this online reservation process that can bump people already waiting in store for some clown that is willing to give his personal data to yet another web site that will bombard him with more useless e-mails/texts/mailings etc. We can imagine that a franchise business like Great Clips will hire top security professionals and use high level security software to prevent data theft that could facilitate identity theft that is all too common these days.
Extremely understaffed and the employees had absolutely no sense of urgency. I was not told there were several people who had checked in online ahead of me when I arrived. No explanations, no apologies. Waited for over an hour and left. Just a poorly managed store.
Enjoyed taking my 3 year old son until yesterday when I learned that customers were not allowed to use the restroom. Bad for business I will take my little man elsewhere.
Overall they are ok but last time I waited 1hr 10 minutes to start a haircut and was almost late for a company diner. Be prepared to wait
Request Brittany she gets 5 stars. The only reason I put 4 stars is because somedays she is not working. Of course you can call ahead and find out if she is working that day.
Now people who are actually there waiting in line can be pushed back for a potential "no show". This is lousy and Great Clips has lost my business.
Great Clips is a US Hair Care Studio based in Floyds Knobs, Indiana. Great Clips is located at 100 LaFollette Station S, Floyds Knobs, IN 47119, USA.
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